Speech Intelligence

The Commodity Futures Trading Commission (CFTC) has entered into an agreement to install Nexidia’s Enterprise Speech Intelligence (ESI) software. The CFTC will use Nexidia ESI for reviewing audio content produced in its investigations of trading activities. The CFTC’s mission is to protect market users and the public from fraud, manipulation, and abusive trading practices related to the sale of commodity and financial futures and options, and to foster open, competitive, and financially sound futures and option markets. In fulfilling its mission, the CFTC routinely requests and receives large volumes of audio recordings. Transcription of hundreds or thousands of hours of content requires weeks or months of processing, while human listening is labor-intensive and inaccurate. The ability to process and review audio recordings quickly and efficiently was at the heart of the agency’s decision to install ESI.