Self-healing PCs at USPS

The U.S. Postal Service (USPS) has awarded a contract to Persystent Technologies to deploy Persystent Suite, which restores corrupted, changed, or missing operating system and application files in less than 30 seconds, will be used to image, protect and enforce desktop policies on approximately 150,000 PC workstations for the USPS nationwide. Persystent Suite ensures that PCs are always work-ready by identifying and resolving system problems every time the computer is started. With more than 32,000 post offices nationwide, USPS faces the challenge of managing thousands of remote PC workstations. In the past, USPS staff relied on remote IT help desk assistance for the majority of computer issues, which could take hours to resolve. With Persystent Suite, individual employees will be able to resolve computer issues caused by malware, system misconfiguration and viruses by simply rebooting the machine – essentially giving them a self-healing PC. As a result, USPS expects to reduce PC downtime and the time and expense associated with re-imaging a failed PC.