Software-based IP communications

BAI, a financial services industry research firm, has operational cost savings and efficiency improvements using NEC’s UNIVERGE Sphericall pure software-based IP communications solution. “UNIVERGE Sphericall works on standard servers utilizing a simple licensing model, and, in addition, we no longer have to rely on a service provider to make simple changes to our call routing requirements. As a result, we are currently saving about $1,500 per month on support costs alone,” said Jim DiNapoli, senior manager of networking for BAI.