Universal Orlando - printing efficiencies

Universal Orlando Resort is famous for creating innovative theme park experiences for its guests. That spirit of innovation also extends to helping its team members do their jobs. Universal Orlando is working to create a more productive and greener workplace – with the potential for significant printing efficiencies – through a new Managed Print Services (MPS) contract with Xerox Corporation. Xerox worked with Universal to study the organization’s work processes, and the costs associated with printing, sharing and updating scripts, proposals and promotional material. Using its Lean Six Sigma-based assessment, Xerox designed an office environment that aligns to Universal’s print budget targets, security policies and environmental sustainability objectives. The company provided on-site training and change management tips to help Universal’s team members adapt to the new technology and work processes. (Tracey Stockwell, chief financial officer for Universal Orlando Resort.)